If my teeth impression is not deep enough or taken incorrectly, will I have to pay for another new teeth impression kit?

Question

If my teeth impression is not deep enough or taken incorrectly, will I have to pay for another new teeth impression kit?

Status: Open Jun 05, 2026 - 11:51 AM

Comments (0) | New Comment

Answer this question

1answer

Staff Answer

Jun 05, 2026 - 11:51 AM

Here is what you need to know about our impression process and guarantee:

Need more putty? If you need a new set of impression putty to complete your teeth impression, there is no charge for that.
Accuracy Check: Once we receive your impression, our team will review it. About 96% of the incoming impressions we receive are perfectly accurate and ready to use.
Our Guarantee: For the 4% of impressions that aren't quite right, we will contact you via email to let you know and immediately mail out a new teeth impression kit at no additional charge.

Ensuring you get a perfect fit is all part of our service! Please let us know if you have any other questions.

Comments (0) | New Comment

Answer this question

Share Your Own Experience & Expertise

We look to ensure that every question is answered by the best people with relevant expertise and experience, the best answers include multiple perspectives. Do you have relevant expertise or experience to contribute your answer to any of these commonly asked questions?

Tools